Based on the unbiased reviews and top customer ratings, Rayna Tours and Travels was awarded the 2016 TripAdvisor Certificate of Excellence.
Dubai, UAE: Rayna Tours and Travels, a destination management company on the forefront of providing value-added travel services in UAE and India, recently announced that it has won a Certificate of Excellence Award from TripAdvisor. It is one of the most coveted awards in the hospitality industry, being conferred on to only top-performing companies that account for less than 10% of over six million businesses registered on TripAdvisor.
“We’re extremely excited and humbled to be rewarded by our customers through TripAdvisor,” said spokesperson of Rayna Tours and Travels. “Achieving the Certificate of Excellence is a reflection of Rayna Group’s long-standing prowess in delivering great-value tour services and on-going commitment towards client satisfaction.”
The award is presented on the basis of TripAdvisor’s systematic analytics that take into note a spectrum of user-generated content, such as customer reviews, comments, outstanding ratings and their volume. In order to be eligible for this certificate, the businesses should be further listed on TripAdvisor for at least 12 months and also have got a certain amount of reviews. Another major criterion is to earn an overall rating of four or more on a scale of five.
“It is great to see the consistent efforts of our capable and empathetic team being recognized in this way, as this is a distinct honor that represents our customers’ voice. Precisely, this is an incredible accomplishment for the entire Rayna family.”
“We’d like to thank all of our valued customers for placing their trust on us for the last 10 years, and of course, everyone who had taken time to acknowledge our services and leave an honest feedback on TripAdvisor, allowing us to receive this wonderful recognition. It is especially gratifying to know that 4.5 out of 5 would recommend our tours and packages. We’ll continue to go above and beyond in creating innovative tour programs that concur and resonate with our customers’ travel wish lists,” he concluded.
About Rayna Tours and Travels
Rayna Tours, founded in 2006, is an ISO-certified destination management company with offices in Dubai, Abu Dhabi, Sharjah, and Pune (India). With over a decade of combined experience in different facets of tours and travel industry, Rayna Tours offers an advanced online reservation system with customized solutions and instant confirmation – all backed by a team of tour consultants with deep-rooted local knowledge and expertise.
TripAdvisor, Inc., with its main office in Needham, Massachusetts, is considered the world’s largest travel website, offering more than 170 million reviews as well as opinions on accommodations, restaurants, water parks, museums, and all travel attractions located anywhere in the world. It launched the Certificate of Excellence Award in 2010, mainly to recognize enterprises that offer superior customer services in the travel industry.